Preorder: what is it and how does it work?

by Staff DiffusioneStock
28 March 2023

We explain you step by step: 

WHAT PRE-ORDER?

When a product in quantity limited is announced, we begin to offer our customers the possibility to pre-order that product and then purchase the product before it is available for sale.

In this way the product is booked and you are sure of receiving it after it is shipped. been made available in stock.
The quantity of products available for pre-order, however, is always limited. This it means that that product can run out and we cannot guarantee beyond the pre-order campaign that that product is still in stock.

WHY PRE-ORDER A PRODUCT?

The pre- order allows you to book a product with ease. and without inconvenience. It guarantees you will receive the product in quantity. limited.

Moreover, it means you don't have to wait for product launch day, nor wait even longer long because the product you want is not available. Thanks to the pre-order, the product will be sent to you conveniently shipped as soon as available.

WHEN WILL HE COME ARE YOU CHARGED FOR PRE-ORDER PAYMENT?

The pre-order amount will be sent to you charged when you pre-order only a 20% deposit, while The balance will be paid to you requested on the date of availability of the product.

Example:today is March 5th, the date of availability of the product you are interested in is on July 10th. You proceed with the pre-order, so today you only pay a 20% deposit of the total, then on the date of availability of the product this is of July 10th in this example, you will send the balance and the goods will be delivered to you. shipped immediately! 

CAN I BUY THE PRODUCTS IN PRE-ORDER WITH OTHER ITEMS AVAILABLE IN A SINGLE ORDER?

Of course yes, but if you want to receive products already available and without pre-order, we recommend placing separate orders. One order for your pre-order, and another order for the products available with immediate shipping.

Otherwise, when you make pre-order + order for us it will mean shipping when the order is completely available, with the same procedure for payment.
That is: You will be asked for immediate payment but only the deposit of 20% of the total, while the balance will be requested from you on the date of availability of the last product available.

CAN I CANCEL A PRE-ORDER?

We are aware that you may change your mind after placing a pre-order. In this case you can cancel it but you will be charged a penalty equal to the deposit you have paid, that is, 20%.

CAN I MODIFY A PRE-ORDER

Unfortunately the pre-order cannot be modified. If you are absolutely urgent to modify your pre-order, we recommend that you contact our Customer Service directly " info@diffusionestock.com" and seek a solution where possible.